Terms of Sale for Bookstores (please note new address for returns)
100% returns are are permitted up to 360 days of invoice.
Books must be in new/saleable condition in their original shrinkwrap.
If shrinkwrapped, return same. A 5% penalty will be deducted if shrinkwrap is torn or if books are not returned shrinkwrapped.
A 15% penalty will be deducted if books are not in saleable condition, but can be used as samples. This is at our discretion.
All items not eligible for credit must be call-tagged within 30 days of the credit memo issue date.
Please contact us by phone (800-322-2665) or email (sales@fbeedle.com) prior to returning books. You will be issued a return authorization number upon approval.
Defective copies must be noted on the return request. Please indicate what the defect is.
Each shipment must include a copy of the invoice and the return authorization.
Each carton must have the return authorization number on it or the package will be refused.
All returns must be shipped prepaid, unless prior arrangements have been made.
No cash refunds.
Credits do not expire.
Bookstore Return Address: Franklin, Beedle/Returns, 2427 Bond St, University Park IL 60484
