College Bookstore Policy:
- 100% returns are are permitted
up to 90 days of invoice.
- 25% returns are permitted from
91 days to one year from date of service.
- Books must be in new/saleable
condition.
- If shrinkwrapped, return same.
A 5% penalty will be deducted if shrinkwrap is torn or if books
are not returned shrinkwrapped.
- A 2% penalty will be deducted
if stickers need to be removed from anywhere on the books.
- A 15% penalty will be deducted
if books are not in sellable condition, but can be used as samples.
This is at our discretion.
- All items not eligible for credit
must be call-tagged within 30 days of the credit memo issue date.
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- Advance written notice of your
intent to return books is required; you will be issued a return
authorization number upon approval.
- Defective copies must be noted
on the return request. Please indicate what the defect is.
- Each shipment must include a
copy of the invoice and the return authorization.
- Each carton must have the return
authorization number on it or the package will be refused.
- All returns must be shipped
prepaid, unless prior arrangements have been made.
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THANK YOU FOR YOUR BUSINESS
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